A Nottingham-based firm of tax experts, DSR Tax Claims, today unveiled their new Freepost address in their continuing quest to improve their customers’ experience. Founder and tax expert, David Redfern stated that the company are constantly striving to improve their customer care to their clients and this was the latest step in ensuring that they retain the exceedingly high customer satisfaction that they currently achieve.
Redfern stated that “our number one priority is the satisfaction of our clients and we always aim to make life as easy as possible for them. Our new Freepost address will take away the hassle and cost from sending their documents to us”. He noted that it was important that customers could send their documents to them as quickly and easily as possible as this was vital in maintaining DSR Tax Claims’ high standards in identity checking and anti-money laundering, adding that their excellent reputation with HMRC depended on them maintaining a rigorous approach to document control.
Noting that this was just one step in their constant aim to uphold and improve their impressive customer care standards, Redfern pointed to their impending ISO 9001 quality management accreditation as well as their forthcoming Investors in People certification. He added that “in our mission to be the best in the business, we are always looking for ways to improve our customers’ experience with us and our new Freepost address is just one in a long list of ways that we constantly strive to improve”. New and existing clients can use the new address from today to send any documentation requested of them to DSR Tax Claims.
For media enquiries, please contact: Marie Scott on 0330 122 9972 or email MarieS@dsrtaxclaims.co.uk
DSR Tax Claims are tax preparation experts, based in Nottingham, UK, who specialise in helping clients win tax refunds on a no-refund, no-fee basis. Their specialist team can help workers and subcontractors with all relevant paperwork to ensure their claim is handled in an accurate and efficient manner.