DSR Tax Refunds Company Promise
2 mins
Our aim when working with our clients and our colleagues is to build trust in our organisation and strengthen our relationships with each other, with our clients and with the wider community and world. With this in mind, we make it our mission to:
• Expect and deliver the highest quality outcomes
• Make good decisions and behave as though our personal reputations are at stake at all times
• Own our decisions and take responsibility for ourselves and the work that we do
• Speak up for what is right, even when it feels difficult to us
• Keep ourselves informed and ask questions about the future of the world we live in and the role that we play within that world
• Create a positive effect with our colleagues, our clients and society through our actions
• Be alert and responsive to the ever-changing environment in which we operate
• Make the effort to understand every individual and what matters to them
• Show respect and display integrity for ourselves, our colleagues, our clients and the wider world
• Appreciate the value that each person contributes
• Support others to grow and work in the way that brings out the best in them
• Collaborate and share ideas, knowledge and relationships to go beyond boundaries
• Dare to challenge the status quo and try new ideas and ways of working
• Innovate, test and learn from failure and our mistakes
• Keep an open mind to the possibilities in every idea
• Contribute and ask for feedback to improve ourselves and others
• Keep an open mind to a diverse range of perspectives, people and ideas
As members of the DSR Tax Refunds team, we promise to uphold these values through our work.